Services
Four solutions, one way of working
Each one solves a different problem, and all four are built the same way: by understanding your operation first. Here is what each does and the kind of business it fits best.
Websites and platforms
The problem
Most small businesses live on borrowed social media. It works until someone searches on Google, compares you with a competitor who does have a site, and goes with them.
And a template site shows: it loads slowly, it looks like a thousand others, and the moment you want something the template did not anticipate, you cannot have it.
What it includes
- An original design, not an adapted template.
- Content in one or several languages.
- Load speed and search optimisation from day one.
- A panel so you can edit text and images without depending on us.
- Real measurement: which pages people see and where they leave.
- The code, handed over and yours.
How it works
We start from what you sell and to whom. We design the screens, you review them, and the build happens in parts: you watch the site grow every week instead of waiting weeks for one delivery. At the end you get access, code and a short guide on how to edit it.
The context
Fewer than 30% of Costa Rican small businesses have a working website. The country receives over 2 million tourists a year who research and book before arriving.
Industry data, 2026. Not Condru results.
Where it fits best
Tourism and hospitality
The visitor decides from another country, months ahead. If they cannot find you or cannot book, they book elsewhere.
Retail with a catalogue
Businesses selling through WhatsApp and Instagram today, who need a catalogue that does not depend on a social network.
Professional services
Law firms, consultancies and clinics, where the site is the first thing someone checks before trusting you with something important.
Online booking
The problem
Booking by message costs more than it looks: every appointment is five or six messages back and forth, someone has to be watching the phone, and the real schedule lives in one person’s head.
Then there are the no-shows. The client who booked two weeks ago and never turns up, without a word, leaving a dead hour that cannot be sold any more.
What it includes
- A booking page with your brand, not a vendor’s.
- Sync with the calendar you already use: Google, Outlook, whichever.
- Real rules: opening hours, durations, breaks, days off.
- Automatic confirmations and reminders.
- Several staff, rooms or resources, each with its own availability.
- A panel to see, move and cancel appointments.
How it works
The client arrives, sees only the slots you actually have free, and books. The appointment lands in your calendar instantly. They get a confirmation, and a reminder before the appointment. You touched nothing.
The context
The average no-show rate is 23%, and reaches 30% in salons and gyms. Automated reminders cut it by up to half.
Industry data, 2026. Not Condru results.
Where it fits best
Salons and barbershops
The sector with the most no-shows, and therefore the one that recovers most from automated reminders.
Clinics and practices
Dental, physiotherapy, aesthetics. Booking by practitioner and by room, with durations that vary by treatment.
Workshops and on-site service
Time windows instead of exact hours, and technicians assigned by area and availability.
Automation and AI
The problem
A large share of the messages a business receives are the same five questions: how much does it cost, what time do you open, is there space tomorrow, where are you, how is my order doing.
And they arrive at eleven at night, or on a Sunday. By the time someone answers on Monday, that person has already asked somewhere else.
What it includes
- A WhatsApp agent that answers with your business’s real information.
- Booking inside the conversation, connected to your online booking.
- Handover to a person when the conversation calls for it.
- Integrations between the tools you already use.
- Flows that fire on their own: follow-ups, alerts, reports.
- A record of everything, so you see what was asked and what was answered.
How it works
We give the agent your information: services, prices, hours, policies. It answers from that and nothing else — it does not invent. If it detects that someone wants to book, it books right there. If the conversation goes beyond what it knows, it alerts a person and hands over the full thread.
The context
WhatsApp reaches over 90% of internet users in Latin America. Of the region’s businesses already using it to sell, 67% plan to add AI.
Industry data, 2026. Not Condru results.
Where it fits best
After-hours enquiries
Businesses where a good share of questions arrive at night and on weekends, exactly when nobody is there.
Booking by conversation
For people who would rather type than fill in a form. The agent books without taking them out of WhatsApp.
The same questions, always
Prices, hours, availability and order status. Answering by hand does not scale; answering late costs sales.
Support and evolution
The problem
Software is not delivered and forgotten. Browsers change, integrations break, the business grows and needs things nobody anticipated.
What usually happens is that whoever built it disappears, and two years later nobody knows how to touch it without breaking it.
What it includes
- Maintenance: updates, security, backups.
- Someone who answers when something breaks, with an agreed response time.
- Improvements in phases, prioritised with you.
- Documentation of how it is built, so you do not depend on our memory.
- Rescue of inherited sites and systems that nobody maintains today.
How it works
After handover we stay available. No lock-in contract: if you need nothing in a given month, you pay for nothing. And if you decide to leave, you take the code and the documentation — nothing ties you here except wanting to stay.
The context
62% of Costa Rican small businesses still run inventory, invoicing and customer service by hand or in spreadsheets.
Industry data, 2026. Not Condru results.
Where it fits best
Inherited systems
A site or system that works but that nobody maintains any more, and that everyone is afraid to touch.
Getting out of spreadsheets
When the operation outgrew the shared file — or when it depends on one single person.
Growing in phases
Adding what comes next on top of what already exists, instead of rebuilding from zero every two years.
Not sure which of the four you need?
That is normal. We settle it on the call: we understand what you do today and tell you what would help, even if that is none of this.