Services
Four solutions, one way of working
Each one solves a different problem, and all four are built the same way: by understanding your operation first. Here is what each does and the kind of business it fits best.
The problem
Most small businesses live on borrowed social media: it works until someone searches on Google and goes with the competitor who does have a site. And a cheap template shows — it loads slowly and refuses to change.
How it works
We start from what you sell and to whom. We design the screens, you review them, and the build happens in parts: you watch the site grow every week instead of waiting weeks for one delivery. At the end you get access, code and a short guide on how to edit it.
What it includes
- An original design, not an adapted template.
- Content in one or several languages.
- Load speed and search optimisation from day one.
- A panel so you can edit text and images without depending on us.
- Real measurement: which pages people see and where they leave.
The context
Fewer than 30% of Costa Rican small businesses have a working website. The country receives over 2 million tourists a year who research and book before arriving.
Industry data, 2026. Not Condru results.
Where it fits best
Tourism and hospitalityRetail with a catalogueProfessional services
The problem
Every appointment booked by message is five or six exchanges, someone watching the phone, and a schedule that lives in one person’s head. Then there are the no-shows: the hour nobody warns you about, and that can no longer be sold.
How it works
The client arrives, sees only the slots you actually have free, and books. The appointment lands in your calendar instantly. They get a confirmation, and a reminder before the appointment. You touched nothing.
What it includes
- A booking page with your brand, not a vendor’s.
- Sync with the calendar you already use: Google, Outlook, whichever.
- Real rules: opening hours, durations, breaks, days off.
- Automatic confirmations and reminders.
- Several staff, rooms or resources, each with its own availability.
- A panel to see, move and cancel appointments.
The context
The average no-show rate is 23%, and reaches 30% in salons and gyms. Automated reminders cut it by up to half.
Industry data, 2026. Not Condru results.
Where it fits best
Salons and barbershopsClinics and practicesWorkshops and on-site service
The problem
A large share of the messages a business receives are the same five questions: prices, hours, availability, where you are, how an order is doing. And they arrive at eleven at night. By the time someone answers on Monday, they have asked somewhere else.
How it works
We give the agent your information: services, prices, hours, policies. It answers from that and nothing else — it does not invent. If it detects that someone wants to book, it books right there. If the conversation goes beyond what it knows, it alerts a person and hands over the full thread.
What it includes
- A WhatsApp agent that answers with your business’s real information.
- Booking inside the conversation, connected to your online booking.
- Handover to a person when the conversation calls for it.
- Integrations between the tools you already use.
- Flows that fire on their own: follow-ups, alerts, reports.
- A record of everything, so you see what was asked and what was answered.
The context
WhatsApp reaches over 90% of internet users in Latin America. Of the region’s businesses already using it to sell, 67% plan to add AI.
Industry data, 2026. Not Condru results.
Where it fits best
After-hours enquiriesBooking by conversationThe same questions, always
The problem
Software is not delivered and forgotten: browsers change, integrations break, and the business asks for things nobody anticipated. What usually happens is that whoever built it disappears, and two years later nobody knows how to touch it without breaking it.
How it works
After handover we stay available. No lock-in contract: if you need nothing in a given month, you pay for nothing. And if you decide to leave, you take the code and the documentation — nothing ties you here except wanting to stay.
What it includes
- Maintenance: updates, security, backups.
- Someone who answers when something breaks, with an agreed response time.
- Improvements in phases, prioritised with you.
- Documentation of how it is built, so you do not depend on our memory.
- Rescue of inherited sites and systems that nobody maintains today.
The context
62% of Costa Rican small businesses still run inventory, invoicing and customer service by hand or in spreadsheets.
Industry data, 2026. Not Condru results.
Where it fits best
Inherited systemsGetting out of spreadsheetsGrowing in phases
Not sure which of the four you need?
That is normal. We settle it on the call: we understand what you do today and tell you what would help, even if that is none of this.